Making sustainability
a competitive advantage
Built on the ILO SCORE methodology, we combine classroom training, on-site coaching and a digital learning platform so that quality, cost, safety and employee relations improve together.
in Chinese & English
+ consultant training
ILO data since 2010
from training to results
A methodology that puts improvement on the shop floor
SCORE — Sustaining Competitive and Responsible Enterprises — was developed by the International Labour Organization (ILO). It combines classroom training with hands-on factory coaching, aiming to improve productivity and working conditions in small and medium-sized enterprises at the same time.
It requires no additional capital investment. Instead it unlocks employee participation and improves management and work processes, so that quality, cost, safety and employee relations improve together. Since 2010, SCORE training has been introduced in more than ten countries, reaching 6,357 enterprises and 1,000,000 workers, with third-party evaluations showing measurable gains in productivity, cost savings and working conditions.
SCORE Academy delivers SCORE-based support — from online courses and in-company training to consultant development — and uses digital tools to help organisations turn improvement actions into repeatable mechanisms.
The SCORE curriculum
All six modules and the consultant development programme are online: 234 courses in Chinese and English. Study a full module, or preview individual lessons.
Foundation
Module 1 · Workplace cooperation
Uniting employees around shared goals and involving everyone in continuous improvement — the starting point of all SCORE training.
Module 2
Module 2 · Quality management
Understand customer requirements, build a quality culture and systematically reduce defects and rework.
Module 3
Module 3 · Cleaner production
Systematically reduce material and energy consumption, turning efficiency gains into lower costs and better environmental performance.
Module 4
Module 4 · Human resource management
Strengthen recruitment, retention and motivation so that people become a genuine competitive advantage.
Module 5
Module 5 · Occupational safety and health
Identify and eliminate safety and health risks that cause injury and loss, and build a sustainable safety culture.
Module 6
Module 6 · Climate risk and emergency management
From climate risk identification to emergency planning and drills — strengthening enterprise resilience.
Advanced track
SCORE consultant development
From programme concepts, the full consulting workflow and the seven document systems to course design and facilitation — systematic training for consultants who can lead SCORE projects independently.
English
Courses in English
Modules 1 to 5 and the consultant development programme are also available in English, so overseas teams, foreign-invested clients and supply-chain partners can learn in step.
The first lesson of every module is free — try it before you decide. After purchase, courses remain available anytime under “My Courses”; study a whole module or buy individual lessons.
Browse all coursesEnd-to-end support from learning to implementation
Learn the method online, improve on site. Four parallel service lines for different stages of your journey.
In-company training & on-site coaching
Module-based classroom training plus in-plant coaching, helping enterprises form EIT improvement teams and deliver measurable results within 3–5 months.
SCORE consultant development
18 sessions covering the full consulting workflow, the seven document systems and classroom facilitation — developing internal or external advisers who can deliver projects independently.
View coursesSustainability assessment Members only
Assess your current position across environmental, social and governance dimensions, and generate a prioritised, staged improvement plan. The workspace access code is issued inside the “ESG Planning Assistant” mini programme.
Open member workspaceSCORE toolkit
50 ready-to-use consulting tools and templates covering diagnosis, implementation and verification — turning methodology into shop-floor documents.
Improvement can be measured
ILO monitoring and evaluation of SCORE programmes worldwide shows the following typical improvements after training and coaching.
(maximum)
cost savings
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Source: ILO SCORE programme monitoring and evaluation database
Start your SCORE journey
Whether you want to open online courses for your team, organise in-company training, or develop internal SCORE consultants, just get in touch. Tell us your industry and the problem you most want to solve, and we will suggest a suitable learning and coaching path.